Orders are shipped within 2-3 business days (excluding weekends and major holidays). Backorder items will ship 5-6 weeks from purchase date. If ordered with other in-stock items, those items will ship 5-6 weeks from purchase date with the backorder item(s). If you would like to receive the in-stock items sooner, please create a separate order.
Once an order has reached a certain point in its fulfillment process it cannot be edited or cancelled. As a result, order cancellation or modification requests are handled on a case-by-case basis. If your order must be modified or cancelled, please email firstname.lastname@example.org as soon as possible and we will do our best to accommodate your request.
Once your order has been placed, you will receive an email notification with tracking info. Note that we cannot be responsible for delays in shipping once picked up by the carrier.
Any packages shipped back to Bad Birdie as a Return To Sender due to an incorrect shipping address will be subject to a $10 Return To Sender Fee to cover reshipment costs. The customer will be notified of said return by a customer support representative, the delivery address will be re-confirmed, and the Return To Sender Fee will be invoiced and be made payable through the original payment method.
At this time we do not ship orders outside of the United States. We will are hoping to have international orders available by October.