Orders are shipped within 2-3 business days (excluding weekends and major holidays). Pre-ordered items that are ordered with non-preorder items will ship together between July 8-10. If you’d like to receive a non-preorder item sooner, please order separately.
Once an order has reached a certain point in its fulfillment process it cannot be edited or cancelled. As a result, order cancellation or modification requests are handled on a case-by-case basis. If your order must be modified or cancelled, please email email@example.com as soon as possible and we will do our best to accommodate your request.
Once your order has been placed, you will receive an email notification with tracking info. Note that we cannot be responsible for delays in shipping once picked up by the carrier.
Any packages shipped back to Bad Birdie as a Return To Sender due to an incorrect shipping address will be subject to a $10 Return To Sender Fee to cover reshipment costs. The customer will be notified of said return by a customer support representative, the delivery address will be re-confirmed, and the Return To Sender Fee will be invoiced and be made payable through the original payment method.
For orders outside of the U.S.A., please email firstname.lastname@example.org with "International Order" in the subject line and provide your name, address, phone number and products you would like to purchase. We'll send you an email back to coordinate the order. Note that the shipping cost provided on the final invoice does not include duties/taxes, customers are responsible for any applicable duties and taxes charged on the final delivery of their orders. We do not offer free exchanges/returns on any international orders.